SERVPRO Insider – April 2023

4/12/2023 (Permalink)

Our newest issue of our quarterly newsletter is here!

Our newest issue of our quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

Winter Storm Elliott swept across the Midwest in late December 2022. The Team Miller Disaster Recovery Team was dispatched to Kentucky when suppression lines broke in multiple buildings throughout the University of Kentucky campus. Learn just how much equipment our team utilized to get the buildings dry within a matter of days.  

We are highlighting some of our amazing #GreenTeam events where we celebrated St. Patrick’s Day within our communities! Also featured are articles with helpful facts about surviving thunderstorms and maintaining a home to prevent flooding basements. 

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Specialty Cleaning Services. SERVPRO is more than just fire, water, and storm damage restoration. Our team offers specialty cleaning services like carpet cleaning, hoarding house cleanup, odor removal, and more. Take a peek to learn more! 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com. 

SERVPRO Insider – January 2023

1/13/2023 (Permalink)

Our newest issue of our quarterly newsletter is here!

Our newest issue of our quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

Hurricane Ian left behind flooding and destruction as it made its way across Florida in October 2022. The Team Miller Disaster Recovery Team was dispatched to help the locals start the process of rebuilding their homes, businesses, and livelihoods. Check out some great pictures of our teams and commercial projects! 

We are highlighting some of our team members with fun photos of our Halloween costume contest and the winner of our employee customer service winner! Also featured are articles with helpful tips for preventing winter water damage with a focus on ice dams, snowmelt, and frozen pipes.  

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Commercial Water Damage Restoration. SERVPRO specializes in large loss restoration services. Water can be especially destructive. Whether a commercial facility faces water damage from a storm or a pipe break, SERVPRO has the training and experience to provide emergency mitigation services and get your property back to preloss condition as quickly as possible. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com. 

SERVPRO Insider – October 2022

11/1/2022 (Permalink)

Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

In this issue, we’re helping you prepare for the holidays! Follow our fire safety tips to safely deep fry your Thanksgiving turkey and learn about the potential fire hazards that can come with holiday decorations.  

Get an inside look at our storm damage restoration projects in Fort Wayne, Indiana, learn about a few of our dedicated team members who services residential and commercial large loss projects, and help us celebrate our amazing employee Bob who has been working for SERVPRO Team Miller for the past 25 years!  

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Fire Damage Restoration. Fire and smoke damage is especially destructive to properties and belongings. The SERVPRO team specializes in restoring versus replacing smoke and soot damaged contents and can perform restoration services to get fire-damaged buildings back to pre-fire condition.  

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com. 

Sewage and Toilet Overflows

8/15/2022 (Permalink)

Water from sewer system backups should be considered very dangerous.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. 

There are three major types of contaminated water. SERVPRO will inspect any contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business. 

The three types of contaminated water are: 

Category 1: "Clean Water" 

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants. 

Category 2: "Gray Water" 

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow. 

Category 3: "Black Water" 

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. 

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are water damage restoration specialists with specific training and expertise to safely restore your home or business. 

Vandalism and Graffiti

8/4/2022 (Permalink)

Vandalism and graffiti can be very upsetting.

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. 

SERVPRO will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services: 

• General cleaning and graffiti removal 
• Brick, stone, and concrete cleaning 
• Odor removal and deodorization 
• Debris removal 

If you experience vandalism damage or unwanted graffiti on your residential or commercial property, SERVPRO of West Sterling Heights can help get your property back to preloss condition. Call us today at 586-480-2400.  

Air Duct Cleaning for Your Home

8/4/2022 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. If your HVAC has been operating for some time without attention, it could be circulating one or more of the following: 

• Dust 
• Pollen 
• Odors 
• Dirt and debris 
• Other contaminants 

SERVPRO professionals routinely inspect the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. 

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system. 

The benefits of servicing your HVAC unit include: 

• Helps to restore peak energy efficiency. 
• May help to eliminate offensive odors. 
• Helps reduce the potential for mold growth. 

SERVPRO Insider – July 2022

7/6/2022 (Permalink)

Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

In this issue, it’s storm season! We’re highlighting all of the storm response services that SERVPRO offers including board-ups, roof tarping, and restoring storm damaged contents. 

Get an inside look at one of our fire restoration projects, learn how to prepare your home and family for tornadoes, and read up on some tips on how you can grill safely this summer without causing unwanted fire emergencies. And take a peep at our office dog, Buddy and his tips to protect your furry friends from summer suffering! 

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Storm Response. Storms don’t wait for regular business hours and neither does SERVPRO. Our team will respond day or night to assist with any wind damage, flooding, tornado, hurricane, or blizzard. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com.