What our Customers say...


Crew members Donnie C. and Travis C. provided exceptional service from the beginning through completion. I would highly recommend SERVPRO to all of my friends and family. 

Quentin Harris did an awesome job! 

Thank you to all the employees!! Wonderful service! 

The crew was excellent! 

Amazing!! Thank you! 

The crew was prompt, courteous, and attentive to my concerns.  Overall, I am thrilled with the service they provided. 

Everyone was so kind and helpful when we were stressing. We called back because we knew they'd do a good job. SERVPRO exceeded expectations.  We felt like we were the only customer. 

I was very concerned with my garage. Made the service very courteous and professional. Response time same day. Very satisfied. 

I was impressed with the SERVPRO's on-site personnel that performed services at my residence. 

Keep up the good work, very well trained, courteous - quite refreshing! Very pleasant experience. 

I am satisfied with the services provided by SERVPRO of Southfield. 

I was impressed with how courteous the workers were while they were at our house.

SERVPRO’s office staff was courteous, polite, and helpful. 

Everyone worked diligently and made sure the job was completed in a thorough manner.  They kept me informed throughout the process.  I was very impressed and would highly recommend SERVPRO of Southfield to my family and friends. 

Thank you for your help during this stressful time. The repairs have been completed and the condo looks great, better than before. Thank for the prompt and caring repairs. 

Did a very good job.  Staff at SERVPRO was very professional. 

Justin and Michelle were awesome to work with!  

Excellent work. I am impressed with their professionalism and work ethics. I would hire their staff again. 

You were superb! No room for improvement! Very pleased with the work they did after we flooded. The men were very polite and did a great job! 

The heavy rains caused flooding in our business. SERVPRO put us on their waiting list and got to our building as soon as they could. Could not thank them enough for the work they did.  

I don't know what I would do without SERVPRO. Your services are just so great. Your team is so committed to customer satisfaction, and it really shows. I used to have atrocious mold damage in my bedroom but now it's totally fixed. Thank you SERVPRO. I'll be recommending you to my friends.  

We used SERVPRO for our vehicles and heavy equipment. The team was amazing! They detailed the equipment, responsive to our needs and easy to work with. Thank you so much! 

SERVPRO is a great company to do business with. 

We had a sewer back up in a carpeted basement. I called and spoke to Julie. She was so wonderful! Manny and his crew showed up and immediately started removing the water-logged carpet. It took a week of work, but we are all dried up. Only thing remaining is replacing some drywall which will be in Jason's hands. I highly recommend this SERVPRO and this crew. Thank you so much for taking care of us. 

Jake and Chris were so nice to deal with after our sewer backup. They were professional, friendly, answered all of our questions, and did a great job. This was our first time dealing with SERVPRO and we are very happy with their work and professionalism.  

Very friendly, knowledgeable, and ON TIME!

Very professional and caring of our needs. 

Awesome Job by the SERVPRO team. 

Great company!!! Very satisfied with the work they did. Fast and efficient work. I would highly recommend SERVPRO.

Have never had someone come over quite so quickly and remedy a flooding/water leakage problem quite so fast! They have the top-of-the-line equipment, and trained professional employees that really make the experience seamless from start to finish. Will be recommending them to my friends and family in the future. 

I think these guys could handle any job! 

SERVPRO was great at every turn. Jason was knowledgeable and went above and beyond to make sure I was in the loop. I will absolutely be telling my friends and family who have an emergency to call Jason at SERVPRO! 

They are a great company. 

As usual, SERVPRO went above and beyond to be professional. Thanks again for your attention to detail. I hope that we never need these types of services again - but if we do - we will be absolutely sure to call your company. We also highly recommend your firm to anyone who inquires! 

You were all great, even above my expectations. It made me more at ease with my loss.

What a terrific job SERVPRO! I can’t praise them enough for their efforts! They also knew how to treat, remove, and safely handle the mold problem. A lot of people think they can get rid of the mold themselves, but it’s not easy to do. Sometimes you can’t even see it. Call these guys! They do the job right! 

They help get my business back open in a short time. 

Thank you for the courteous and friendly services. Everyone went above my expectations and SERVPRO has very hard-working employees! 

You and your company have lived up to your company slogan: "Like it never even happened." Our condo is back to its beautiful state, and it was all done under challenging circumstances. We know it was not easy for all of you and therefore, we appreciate your accomplishments all the more. 

Everyone was great and exceeded my expectations. The communication made my fire loss easier to handle. 

I think the staff was very friendly and I was impressed that they introduced themselves when they got here. Overall, I was happy with the service and professionalism. 

My basement flooded from the most recent rains and SERVPRO was quick to respond. Dave and Ryan were very helpful. Thanks guys! 

Great work, wonderful results. I will definitely continue to recommend SERVPRO.

I will continue to recommend SERVPRO. 

Thank you SERVPRO guys! I never expect to have water damage again (does anyone?), but it makes me feel better to know there are professionals out there I can trust if it does happen. Great Job! 

A space heater turned over in my bedroom. The carpet and sheetrock were completely ruined. I am shocked at well it looks today, and I really appreciate being able to stay in my home during the process. Thanks, SERVPRO. 

You have two very good guys working for you! 

Our home in Troy was flooded during the recent storm. SERVPRO people came out quick and were very knowledgeable about what needed to be done and how to work with my insurance policy. Everything is cleaned up now and ready to be put back. Very satisfied! 

SERVPRO was amazing when they repaired my home after a fire. Tabitha was incredibly professional and helped me at every turn. Thank you so much! 

SERVPRO showed up in no time and was extremely professional. James took the time to answer all of my questions and make sure that I was completely satisfied. 

I work in real estate and SERVPRO has helped me through a number of sticky situations. Most recently Jason helped one of my clients with mold in their attic. Jason not only took care of the issue, but we have documents proving that it was taken care of correctly! You are the only people I call when this comes up! 

Steve and SERVPRO helped me create a disaster plan for my properties. He was thorough and helped us prepare for situations we would not have been able to deal with otherwise. My staff is now well trained on what to do if something happens. 

Jason was professional and courteous when dealing with my mold issue. I don't think anyone could have done a better or quicker job for my family. 

I had a toilet back up in my basement right before my Superbowl party. Although we were planning on watching the game upstairs the smell was too much to handle. Ryan was quick to our home, took care of the odor, and made it so we could still have our party. Ryan and SERVPRO saved the day! 

Ryan was incredibly helpful. He not only made my home safe again after a fire, but SERVPRO was able to clean my possessions on site! I am incredibly thankful that they were there for me in my time of need. 

I was incredibly happy with your help with mold in my attic. Derek was knowledgeable, friendly, and made it a point to treat my house with the utmost care. 

I would like to thank Jason, Justin and Shannon for helping us with our water issue and having to deal with a very touchy situation. You guys are the greatest and would use your services again. 

We had flooding in our building in Auburn Hills and Ryan came to the rescue. He made sure that everything was dry and worked to make sure the impact on my business was as small as possible. 

Our basement backed up two days before our Christmas party. Jason was amazing! He was calm, understanding, and very professional. 

I recently had a house fire, and I was an absolute wreck when SERVPRO came out to help. They were professional and worked very quickly. They were even considerate enough to check up on me after all the work was done. Would definitely call these guys again. Thank you so much! 

When a former tenant moved out, I found out they were hoarders. SERVPRO came out quickly, cleaned up the mess, and made it like new. Special shout out to Jason for being prompt, polite, and professional! 

I had no idea what to do when our dryer caused a house fire. SERVPRO worked with my insurance and helped my family get back on their feet. Hopefully I never have to call them again, but if I ever have another issue, they will be the first company I call. 

We are selling our house and found mold in our attic. We were worried that it would delay selling our house. Jason came out quickly and took care of the issue right away. Anyone who has an issue should call these guys! 

My basement flooded and I had no idea what to do. SERVPRO was amazing. They walked me through everything they were doing and were incredibly patient. 

When I was selling my home, we discovered mold in my attic. I had no idea how to handle it or who to call. Lucky for me, a friend told me to call SERVPRO. James and his crew were quick to respond and incredibly polite. I was impressed with how much they knew and how thorough they were. My house is now ready to sell! Thanks again SERVPRO! 

Thank you for a job well done! Your employees performed their tasks efficiently and diligently. They were dedicated in helping me through a personally difficult time. They were very friendly and courteous. Thank you again for your excellent work! 

Jason and his team did an exceptional job! Jason communicated procedures and they took care of our issue quickly and efficiently. Anyone who asks about our experience will get a recommendation to call you! 

I was incredibly satisfied with the service I received from SERVPRO as well as the personal that came to my home. If I ever have to, I will call for your service again! 

Your people were professional, courteous, and honest with us. I have told everyone who asked about our water leak what an outstanding job SERVPRO did. I would recommend your company to anyone who needs this service. Please give James and Jason my best and thank them again. 

Jason and his crew were polite, honest, and didn't stop working until my basement was taken care of. Thank you so much for your help through a horrible event. 

Keep doing what you're doing! Loved the entire staff and crew! Thanks! 

Thanks to all of you for a job well done! You helped us through a very distressing time. Every single person on the crew went above and beyond to help and re-assure that everything was taken care of. 

All team members were prompt, courteous, and knowledgeable. Thanks! 

Anthony and Thomas were professional, respectful, and polite. They exhibited patience with my concerns and explained everything they were doing. 

I was very happy with Ryan. This was a difficult situation and Lance calmed and eased my worries and concerns in a professional way. Well done! Thank you. 

I manage a commercial building in Southfield. When we had a sprinkler head break, I called SERVPRO, and I could not be happier with their service. They were quick on the site, were respectful of our space during business hours, and were incredibly professional. 

Thank you for great service. I just love the guys coming into my house every day. 

On December 6, 2015, my water heater exploded in my bathroom. I had approximately 40 gallons of water in my bathroom and bedroom area. I contacted my insurance company and within hours you were knocking on my front door! Jason and his partner answered all of my questions and really took care of us. 

I was very pleased with James and his crew. They were through, polite, and started cleaning up the wet carpet right away! 

Thank you for great service! I just love the employees you sent out to my house every day. Always so courteous and polite! 

I had mold in my attic from a leak in my roof. Not only was SERVPRO there to help me take care of the mold, but they also worked with my insurance company to make sure the leak in the roof was covered. Great service! 

Your team was amazing from the second they knocked on my door. They were polite and made sure to not track mud gunk up from my basement when they were cleaning up. Hopefully I don't have any other sewer backups but if I do, you'll be the first people I call!