SERVPRO of West Sterling Heights Employee Photos

Male employee with brown hair and green eyes smiling in front of an orange background

President and CEO - Randy Miller

Randy is the President and CEO of SERVPRO of West Sterling Heights and an award-winning franchisee, recently winning the 2019 Franchise of the Year and winning the 2004 Pinnacle Award. His franchises have been leaders within SERVPRO for the past 15 years, earning recognition as an Extreme Team Member of the Disaster Recovery Team. Randy has been in the restoration and construction industry for over 20 years with obtained certifications from the IICRC in Water Damage Restoration Technician and Applied Structural Drying. He maintains a Hazmat certification and a Michigan builder’s license. 

Male employee with brown hair and brown eyes smiling in front of SERVPRO Disaster Recovery Team Semi

Cody Roy

Cody is the General Manager at SERVPRO®. Cody is originally from Frankenmuth, Michigan, and grew up in the restoration industry. He moved to the Detroit area in 2014 after graduating with a Bachelor of Arts from Alma College. In 2016, he started the Romulus location and has since grown it to three franchises serving the Metro Detroit area. 

Middle-aged man with brown hair wearing a neon green SERVPRO shirt.

General Manager - Mike Reese

Mike is the General Manager for SERVPRO of West Sterling Heights. Mike has more than 19 years of experience in the restoration industry, and he joined the Metro Detroit location at the beginning of 2018. Throughout his career, Mike has received numerous industry certifications through the IICRC including Water Damage Restoration (WRT), Commercial Drying Specialist (CDS), Fire and Smoke Restoration Technician (FSRT), Applied Microbial Remediation (AMRT), Odor Control (OCT), Carpet Repair and Reinstallation Technician (RRT), Carpet Cleaning (CCT), and Health and Safety Technician (HST). Mike is also registered as a Lead Renovation and Repair Professional with the EPA and is certified for serum application. Mike has been pivotal in the growth of the Metro Detroit location and continues to assist with expansion and growth strategies for the years to come. 

Middle-aged woman with long brown hair, brown eyes, and a SERVPRO logo shirt.

Sales and Marketing Manager - Kendra Patocki

Kendra worked in the industrial equipment industry for 13 years before joining the SERVPRO Disaster Recovery Team. In her role as Sales and Marketing Manager, she is responsible for developing business in our Saginaw and Detroit franchise areas. Her project experience includes disaster recovery services in commercial and residential facilities. She also holds ICRA and GLSTC Safety certification. Kendra has responded with our team to natural disasters such as Hurricane Florence, Hurricane Michael, Hurricane Laura, and local flash-flooding events. When Kendra is not working, she enjoys spending time with her family and friends. 

Female with long blonde hair wearing a navy blue long sleeve shirt.

Commercial and Residential Sales - Michelle Signorello

Michelle recently joined SERVPRO with 12 years of experience in Sales and Real Estate. Prior to working at SERVPRO, Michelle worked as a Residential Leasing Agent at Bedrock Detroit. She led the rapidly growing residential portfolio opening ten properties downtown Detroit. Before Bedrock, Michelle lived in Denver, Colorado working in sales at FIAT Chrysler Automobiles as the FIAT Brand Manager opening twelve FIAT dealerships in the Central United States. She moved back to Michigan to pursue a career in Real Estate. She is a proud graduate of Michigan State University where she was the Vice President of the Women’s Lacrosse team. Michelle currently is a certified trainer at F45 in Royal Oak Michigan and a licensed Realtor with a true passion for the resurgence of downtown Detroit.