Recent Water Damage Posts

Hidden Water Damage in Your Home

10/14/2021 (Permalink)

Water damaged ceiling. In most cases, undetected water damage can cause the most damage and be quite the headache.

Water damage does not only come from burst pipes or flooding to damage your home. In most cases, undetected water damage can cause the most damage and be quite the headache. 

There are five indicators that there’s water damage going hidden in your home: 

  • Stains on walls and ceilings: Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bathtub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
  • Musty or unpleasant smells: Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong. 
  • Peeling paint: Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it. 
  • Mold Growth: Just like with ceilings, we do not exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas. 
  • Flooring: When allowed to flow, water naturally seeks the lowest level. Therefore, rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new. 

Here at SERVPRO of West Sterling Heights, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. Whether water damage sneaks up on you or not, we are available 24/7 to make it “Like it never even happened.” 

Prepare Your Home for Fall

10/6/2021 (Permalink)

Colored leaves on roof of house. Decorating your home for fall is always fun, but have you prepared your home for it?

Sweater weather is now in full swing. It is time for leaves changing colors, cider mills, and pumpkin spice everything! Decorating your home for fall is always fun, but have you prepared your home for it?  Follow our checklist to make sure your home is ready to take on fall. 

  • Clean or replace your gutters – Not cleaning and draining your gutters can cause water damage inside and outside your home. 
  • Drain your outdoor faucets – Drain and disconnect all garden hoses to prevent water from freeing. Not doing this can cause pipes to burst, leading to water damage. 
  • Check for drafts – If you have drafts in your home, this only causes heating cost to rise. Consider weather-stripping to keep heating costs down. 
  • Change your batteries – It is always important to check all smoke detectors and carbon monoxide devices in your home. 
  • Have your furnace inspected – Hire an HVAC professional to test for leaks, change the filter, and check for heating efficiency. 
  • Check water drainage – Rainwater downspouts need to be clear of obstructions and direct water away from foundations, walkways, and driveways. 

Take care of the little things that can make a huge difference for you and your home. By following this checklist, you could potentially avoid extensive damage to your home. As always, if you happen to have water damage, we are here to help 24/7. 

Sewage Back Up Tips

9/27/2021 (Permalink)

Sewage water on the floor of a bathroom. Water from sewer system backups should be considered very dangerous.

Water damage in your home is devastating, especially cleaning up areas of your home after flooding and sewer damage. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. 

If you ever face a sewage backup in your bathroom, there are a few things that are helpful to know to speed proper cleanup and ensure a safe and sanitary home for your family. 

Call for Help 

If you suspect you have damaged sewer lines, call your sewage company to schedule an inspection. To protect your home from future mold or rot issues after a toilet overflow, call flood damage remediation experts. Only with the help of professional water removal specialists can you rest assured that floodwater has not crept into places you cannot see to wreak havoc. 

Dry the Area 

Though you may be tempted to sanitize your bathroom immediately after a toilet overflows, you should not do so before you start drying out the affected area. Whether you are dealing with a flooded toilet or an entire flooded basement, the first thing you should do is utilize heavy duty vacuums, drainage systems and fans to remove all the water. 

Sanitize 

After drying the area, sanitize it as best you can. Floodwater resulting from sewer damage can be toxic, so be thorough in your cleaning processes. Once the area is dry from the first round of sanitizer, you should plan to disinfect it one more time. 

Dehumidify 

The presence of excess water in a bathroom often welcomes lingering humidity, which only encourages mold growth in spaces affected by sewer water. During the process of drying, sanitizing, and restoring, you should be sure that a dehumidifier is always running. 

24 Hour Emergency Service 

Here at SERVPRO, we are available 24/7 so that when a disaster strikes, we have your back. Sewage backups should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home. 

Preparing Your Summer Home for Cooler Weather

9/17/2021 (Permalink)

Large houses on the edge of a lake. Now that summer is sadly coming to an end, it is time to start preparing your vacation home for cooler weather.

Now that summer is sadly coming to an end, it is time to start preparing your vacation home for cooler weather. 

As you are packing the car and getting ready to head out, do a quick inspection of your home to ensure you are ready to leave. Turn off the water main, and drain the existing water from sinks, toilets, and outdoor spigots. Once the water main is switched off, turn on faucets, spigots, and flush toilets until water no longer flows out. 

  • Pipes under every sink. 
  • Water heater. 
  • Seals around windows (in case it rains). 
  • Appliance hoses: washing machine, dishwasher, and ice maker. 
  • Sump pump. Dump a bucket of water into the sump pump to ensure it is working. Make sure to listen to its motor running as well. 
  • Toilet tanks. Look for cracks that may worsen and leak while you are gone. 

Give a set of keys to a trusted family member, friend, or neighbor and have them check on your home periodically while you are gone. The number of times they should check in depends on the length of your trip, but it should be at least twice a week. Once water damage occurs, letting it stagnate for days at a time can multiply the cleanup costs tremendously. Show your house sitter all bathrooms, where the water main is, and other areas at risk of water damage. Leaving a check list for them will make sure they do not miss any subtle leaks or moisture. 

Leave heating and cooling systems running as normal, these allow air flow through your home and prevent humidity from building up. They also will keep pipes from freezing if there is a sudden temperature drop one night, which is more of a risk during the fall and winter months than in summer. 

If you happen to have any type of water damage during your time away, we are always here to help! We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment. 

Potential Floods in Your Business

8/25/2021 (Permalink)

Buildings underwater. The most common floods are caused by relatively innocent facilities you probably have on your premises.

There are many potential sources of flood damage for businesses, including broken roofs, raging rivers or even hurricanes. However, the most common floods are caused by relatively innocent facilities you probably have on your premises: 
 
• Water supply lines 
• Fire sprinkler systems 
• Toilet and bathroom fixtures 
• A broken pipe 
 
If you own or operate a business in Michigan, then chances are that you stand to come across at least one of these sources of commercial flooding. If it happens to you, remember that water repair technicians are well practiced in restoring damage caused by these issues. A good company should have you back to new in less time than you expect. 

 
Water Supply 

These water supply line systems are essential for nearly every business, but a broken pipe in one of them might create a complete disaster. The best way to deal with these issues is to shut off your water if possible. In fact, stopping the flow should be your first step in almost any flooding situation, as long as entering the flood area does not provide an immediate threat to your health. 

Fire Sprinklers 

Sprinkler systems are designed to protect you from disasters, but they can cause disasters as well. Prevent unfortunate losses by keeping your fire sprinklers maintained professionally. 

Toilets 

Nobody wants to think about a toilet overflowing, but this is one of the most common water-related disasters in businesses. Well-maintained bathroom facilities have less chance of causing a catastrophe, but it's important to know how to shut off your fixtures just in case. Some commercial toilet shutoff processes are far from intuitive. 

Ruptured Pipes 

A broken pipe might happen as a result of extreme temperature changes, direct stress or simple disrepair. If it happens out of sight, you might not notice the problem until it's advanced far enough to have caused significant damage. If you find a pipe issue, it's usually a good idea to call a restoration company and your insurance provider immediately after you stop the flow of water. 

Why SERVPRO 

Here at SERVPRO, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. 

Floods Strike Everywhere

8/13/2021 (Permalink)

Flooded road. Floods ranks as one of the most common and widespread natural disasters in the United States.

Floods ranks as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities. According the NFIP, houses in the United States have a 26% chance of being damaged by a flood during the course of a 30-year mortgage, while businesses face similar risks by flooding. On average, flood cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts: 

  • Flood kills an average of 140 people per year in the U.S. making flooding the deadliest disaster. 
  • More than half of all fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current. 
  • The principle causes of floods in the eastern United States are hurricanes and storms. 
  • The principle causes of floods in the western United States are snowmelt and rainstorms. 
  • Underpasses can be some of the most dangerous places during a flash flood – especially at night, when it is difficult to see. 

With over 45 years of experience, SERVPRO has restored flood-damaged homes and businesses from coast to coast. Our Disaster Recovery Team is trained and equipped to handle the largest storms and the highest flood waters. 

Ways To Protect Your Home Against Flood Damage

7/27/2021 (Permalink)

Flooded kitchen. Dealing with flood water can be a time-consuming mess.

Living in Michigan means knowing that flood water can easily rise, turning your home into a flooded building that needs extensive repairs by a water remediation and restoration partner. Although flooding from a burst pipe or flash flood can come on quickly, if your home is better prepared, the damage may be minimized. Below are five ways to be ready for unexpected water. 

Install a Sump Pump 

Sump pumps are installed in a pit in the lowest part of the home, such as the basement or crawlspace, and are designed to prevent water from entering the home. They automatically work to pump water out when it rises to a certain level. 

Raise Electric Components 

Along with water damage, flooding also creates potential fire hazard situations. It is recommended that wiring, outlets, sockets, and other electrical components be at least 12 inches above the structure’s projected flood elevation. A licensed electrician can raise them to meet those requirements. 

Waterproof Basements 

An easy way to keep basements dry is to regularly maintain outside the home. Along with keep gutters and drains free of debris, verifying the property slopes, and properly diverts water can keep water flowing away from the home. 

Keep Supplies On-hand 

Flood water can come on fast and rapidly rise. If you know you have foundation issues or have not cleaned the gutters yet, keeping supplies, such as sandbags and tarps, on-hand can minimize the amount of water entering the home. 

Maintain a Checklist 

Even if you are prepared, sometimes Mother Nature does not care. When that happens, it is important that everyone in the home knows what to do and precautions are taken to minimize damage. The checklist should be easily accessible and include items such as disconnecting appliances and turning off the main power, gas line, and water supply. 

Dealing with flood water can be a time-consuming mess. While total prevention may not be possible, being prepared can minimize damage. If you happen to have flood damage, we are available 24/7 so that when a disaster strikes, we have your back. 

We Specialize in Cleanup and Restoration!

7/14/2021 (Permalink)

Flooded basement. If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:  

  • A blocked or failed sewer lateral pipe 
  • Heavy rain causes surface water to pool around your home 
  • Storm sewer backup 
  • Sanitary sewer backup 
  • Foundation drainage failure 
  • Water supply-line break or hot-water tank failure 
  • And many more 

Have questions about basement flooding? Call today at 586-480-2400. 

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. 

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of West Sterling Heights and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

We are Flooded Basement Specialists: 

  • We are available 24 hours a day / 7 days per week 
  • We’re a preferred vendor to many national insurance companies 
  • We bill the insurance directly – one less thing for you to worry about 
  • Our technicians are highly trained in water restoration techniques 
  • We use s500 IICRC Restoration Standards 
  • Advanced inspection and extraction equipment 

Basement flooded? Call us today at 586-480-2400. We are ready to help!  

Standing Water

6/29/2021 (Permalink)

Flooded basement. Standing water is a pool of water that does not flow.

When floodwater enters your home or business, it can cause "standing water". Standing water is a pool of water that does not flow. This can be a dangerous thing if it is not handled correctly. Standing water should be dealt with right away. The cleanup can sometimes take up to 10 or 11 days to completely disappear unless it is mitigated immediately. 

Here are some protective measures to take into consideration when dealing with standing water: 

Stay Away from Standing Water 

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers 
  • Standing water is a breeding ground for bacteria and other parasites 
  • Swimming, wading, or rafting can make you sick 
  • Wash your hands after contact with standing water 
  • Do not drink the water 
  • Water conducts electricity. Underground power lines can give you a dangerous shock 

Standing Water vs. Animals: 

  • Snakes and other animals may get into your home or building. Wear work boots and heavy gloves when you clean up 
  • Mosquitoes can breed and grow in standing water 
  • Some animals might find your home or business a cozy place to live 
  • If tap water is unsafe to drink, it is unsafe for your pets 

If you find yourself dealing with standing water of any kind, we are here to help make it “Like it never even happened." 

Spot Hidden Water Leaks

6/28/2021 (Permalink)

Blue water meter. Spotted a hidden water leak and have damage?

When was the last time you moved your appliances to inspect for hidden leaks? Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your home. 

Here is where to find hidden leaks in your home: 

  • Check your water meter: Turn off all the water in your home and record the number on your water meter. Wait at least 20 minutes, return to check your meter again. If the meter reading has changed, that means you have a leak. 
  • Check your usage: The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home. If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system. 
  • Check your bill: If your bill is rising consistently but your water usage has not changed, a leak may be to blame. Collect bills from the past few months and compare them to see if there is a steady increase. Your water bill should remain within the same range month to month. 
  • Check exterior usage: Leaks not only happen inside your home – they can occur outside as well. Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight. 
  • Routine check: Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water. Being alert and proactive is in checking for water leaks is key for avoiding potential problems. 

Spotted a hidden water leak and have damage? Call SERVPRO of West Sterling Heights at 586-480-2400. We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. 

Water Damage to Hardwood Floors? We Can Help!

6/18/2021 (Permalink)

Wood floor. In some cases, we can save your hardwood floors.

How Water Warps Hardwood Flooring 

When water floods areas with hardwood floors, the material tries to absorb the water. Excessive moisture forces the wood to expand, which can cause warping or cupping. Here at SERVPRO, we always encourage water damage victims to extract as much water as possible while they wait for help to arrive. 

Saving Water Wet Hardwood Floors 

In some cases, we can save your hardwood floors. If the water is quickly extracted and there is not significant warping, then we can use a drying process specifically designed for hardwood floors. But if the flooring was exposed to moisture for a significant period of time and shows major signs of warping, then your hardwoods will need to be removed and replaced. 

Call Professionals Before It is Too Late 

While it is possible to save your water-damaged hardwood flooring, time is a critical factor. If you notice water damage in your home, call a professional cleanup and restoration company like our team here at SERVPRO of West Sterling Heights. We offer 24/7 emergency restoration services. Call us today at 586-480-2400. 

Maintain Your Basement!

3/8/2021 (Permalink)

As we enter into spring, we can expect a lot of snow melting and rain. With that being said, it is important to maintain your basement to avoid flooding, water damage and mold. To avoid costly repairs and to keep peace of mind, follow the tips below!

  • Gutters and downspouts: Clean out any leaves, sticks and debris from gutters and downspouts. Make sure to reattach gutters that have been pulled away from your house during the winter. Run a hose on the roof to check for proper drainage. By doing this, you can spot out if there are any leaks, preventing potential basement flooding and water damage.
  • Get caulky: Inspect caulking and replace if deteriorating. Make to scrape out all the eroding caulk and recaulk if needed. It is important that all access to the outdoors is properly sealed to avoid water and moisture entering your basement.
  • Check your sump pump: A sump pump automatically pumps water out of your basement when water find a way in. As excess moisture comes in during the spring, it is important to make sure that your sump pump is working correctly. You can test your sump pump by removing the lid and slowly pouring water into its well. As the well fills up the sump pump float should turn the pump on. Once it is on, it will complete its cycle and turn itself off automatically.
  • Schedule an appointment with us: One of our franchise professionals can inspect your basement along with your home. We will make sure that your dehumidifier and HVAC are maintained and working correctly to avoid mold growth.

Water Damage Can Leave Odors

2/25/2021 (Permalink)

You can’t always see water damage, but you can always smell it. Most water damage odors are hard to ignore and alert you that there is damage in your home. Odors from water damage can be noticeable immediately or can occur sometime after the water is removed. Here are some common odors:

  • Muddy smell: If outdoor flooding has entered the home, you may notice an earthy smell associated with lakes.
  • Sewage smell: If water damage in your home is a result of a backed-up sewer, you will immediately notice the odor of raw sewage.
  • Musty odors: Musty odors occur after the fact. This is a sign that mold is growing in your home.

The sooner you notice the problem, the sooner we can help. A highly trained SERVPRO professional can access the degree of your damages.

Our Franchise Professionals will identify the source and type of water, which determines the proper course of action. Our drying equipment controls temperature and humidity, minimizing secondary damage.

To get rid of the odor in your home, our Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate the odor from your home.

If mold is growing in your home, our Franchise Professionals will work to control and remove mold contaminants.

Always remember to trust your nose. If it smells wrong, it probably is.

Call SERVPRO of West Sterling Heights for more information at 586-480-2400.

Water Damage? Call SERVPRO!

2/15/2021 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 


What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage 

Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Contact Your Local Residential Water Damage Service

SERVPRO of West Sterling Heights is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. (586) 480-2400

Mold Problem? We Are Here To Help!

2/5/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors, and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Dishwasher Overflow?

1/20/2021 (Permalink)

We depend on our dishwashers every day. They make our lives easier by cleaning dirty dish instead of doing it by hand. Like most appliances, dishwashers require water to work and function properly. This makes it very important for dishwashers to be setup properly to avoid a severe water disaster.

If your appliance hose cracks or loosens, it could potentially cause hundreds of gallons of water onto your floors. If this happens, call SERVPRO of West Sterling Heights to extract all the water and make sure your property is dried thoroughly.

At SERVPRO of West Sterling Heights Franchise Professionals are trained in the cleanup and care of your home following water damage. Call us at 586-480-2400, we are here to help 24/7!

Unexpected Hazards of a Leaky Roof

1/20/2021 (Permalink)

As a homeowner, you are may be guilty of putting off household problems such as cleaning your appliances and changing your furnace filter. However, a leaky roof is a household problem that should never be put off. Whether your roof is leaking due to storm damage or improper installation, it must be taken care of right away.

Many homeowners think a leaky roof is due to structural problems, but it can pose safety and health risk to everyone in the household. Consistent water intrusion will work its way down from the attic to the foundation of the house, causing extensive and costly damage.

Here are some unexpected ways a leaky roof can damage your home:

Mold Issues - Mold just needs two things to grow: water and humidity. It can infest a home in as little as 48 hours and even the tiniest of unchecked leaks can produce an infestation. With a household mold infestation can come allergens and irritants, making it an uncomfortable living.

Attic and Ceiling Damage – A leaky roof can damage ceiling paint, causing the ceiling plaster to bubble and expand. The water can also damage paint and plaster to surrounding walls. You can expect damage on ceiling-mounted lights and fans as well.

Fire Hazards – If your electrical wiring is present in your attic or ceiling, a leaky rood can pose a fire risk from shorted wires. It is highly advised to turn off electricity to the area that is affected immediately and have an electrician examine it.

Slip and Fall Hazard – A leaky roof can cause water to puddle on the floor. This doesn’t seem like a huge risk, but anyone in your household could slip and fall, potentially hurting themselves.

Higher Utility Bills – Water intrusion can be damaging to the insulation in your attic area, potentially causing your home to lose hot and cool air in your home. This issue will result in higher utility bills and no homeowner wants that.

Compromised Structure - Prolonged roof leaks lead to wood deterioration and weakened. Rotted roof framing causes serious problems that require help from a professional contractor. Homeowners can also face expensive wood framing repairs if water seeps down into ceiling joists and walls.

Faster to Any Water Damage Event

1/20/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we.SERVPRO ofWest Sterling Heightsprovides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO ofWest Sterling Heights arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –586-480-2400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO ofWest Sterling Heights

SERVPRO ofWest Sterling Heights specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Maintaining Your Sump Pump

1/11/2021 (Permalink)

If your home has a wet basement, you’re not alone. The American Society of Home Inspectors estimates that more than 60 percent of homes have issues with water in the basement. A sump pump can be an effective option for preventing water damage. Installed in a pit in the basement, these units sense when the water from rain or snow melt is rising in the pit and approaching the floor level. The incoming water is then pumped outside before it can damage the home or its furnishings. Sump pumps are relatively low-maintenance devices, but you can help keep your unit operational by inspecting it regularly. Steps in a regular maintenance program can include:

  • Checking the discharge line to make sure it is not stopped up or frozen. If necessary, unclog the air vent hole in the line.
  • Checking the inlet screen to ensure that it’s not clogged with residue and debris. Do this three or four times per year.
  • Making sure the float component is unobstructed and can move smoothly.
  • Scanning the pit and removing any visible debris, mud, or stones.
  • Testing the pump by slowly pouring a bucket of water into the pit. The float should rise with the water level, triggering the unit to start pumping. If pumping doesn’t begin, check to see that the unit is plugged in. Your float switch or check valve might also be at fault.
  • Going outside to see that water is discharging and flowing where it’s supposed to go – well away from your home.

Once a year, disconnect the pump from the power source and remove the unit. Flush it thoroughly with water to remove impurities and debris. While you have the pump out, also clean debris from the sump pit.  Reinstall the pump and reconnect the power source.  Test the unit by pouring a bucket of water into the pit and making sure the pump starts. If your unit has backup battery power, replace the battery every two to three years, or as directed by the manufacturer. Always refer to your pump’s instruction manual for specific information about maintenance and operation. More information about sump pumps is available from the Sump and Sewage Pump Manufacturers Association.

If your sump pump does fail, 586-480-2400 and a crew from SERVPRO of West Sterling Heights will come out and dry your basement and any other areas that are wet. 

Causes of Water Damage in Your Home

1/11/2021 (Permalink)

Being a homeowner, you know disasters can happen. Several circumstances can be cause for water damage in your home. From leaking pipes to defective appliances, it is crucial to recognize potential water damage causes. Below, are a few of the causes of water damage in your home.

Dishwasher

Your dishwasher can cause water damage if not properly sealed, the latch is broken, or it was loaded with the wrong soap. Make sure any leaks are immediately addressed and your dishwasher is repaired or replaced ASAP.

Washing Machine

The same goes for your washing machine. Perform regular checks, inspecting beneath the unit as well as behind it. Make sure all fittings are securely connected, and there are no leaks underneath. If you have an older washing machine that gives you frequent issues, consider replacing it with a more efficient model.

Air Conditioner

Your A/C removes moisture from the air and that moisture can build up within the unit itself. If not properly drained, that water could be slowly leaking into your home potentially ruining the flooring and drywall and, in many cases, introducing mold, which is always an emergency water cleanup situation.

Leaking Pipes

If you notice water pooling in the kitchen or bathroom, you may be dealing with a loose-fitting pipe under sink. Don’t wait to call a plumber. One leak can be a sign of other leaks in the home, too.

Clogged Drains

Clogged drains aren’t just annoying—they also cause water damage (and mold growth) if left unchecked. A clogged toilet can cause water to back up into the shower, sinks, or bathroom floor. Sewer water is extremely dangerous because it contains raw sewage and bacteria, requiring help from water damage cleanup companies.

Choose SERVPRO

We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back.

Winter Water Damage

12/7/2020 (Permalink)

Michigan winters are known to be brutally cold and large amounts of snow is always expected. With below freezing temperatures. Snow, and ice, your home or business could be in jeopardy for water damage. It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage.

FROZEN PIPES

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your
property if not addressed quickly.

ICE DAMS

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas.

PREPARE YOUR HOME

  • If you own a home which is unoccupied during a cold period, ensure you have ample heating fuel and that the indoor thermostat, in all areas of the home, is minimally kept at 55 degrees and ensure that you have a trusted person check the home periodically during your absence.
  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off .”
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

PREPARE YOUR BUSINESS

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause
    personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. Our team has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. If disaster strikes your home or business during the winter months, know that SERVPRO has your back.

Tips for a Leaking Roof

11/17/2020 (Permalink)

A major storm in Michigan can do serious damage to many properties, including the roof of your home or business. When it comes to a leaking roof, you will need a professional not only to fix the exterior but to repair your attic and ceilings. A roof leak may seem small, but it can potentially cause severe damage to your property.

Here is what you can do once a leak has been discovered:

Check the Roof

If your property has a shingled roof, check for missing shingles. That may give you an idea of how water is getting in. If water is coming through, puncture a small hole that will allow the water to flow out freely. If you leave it intact, water will spread over the ceiling which could cause it to sag and possibly collapse. A hole gives the water somewhere to go. Put a bucket underneath to catch the water and move furniture and other items out of the way.

Move Wet Items

Once belongings are wet, they need to be dried and disinfected. If there are no electrical dangers, launder furniture covers, bedding, and other washable items. Air out and clean furniture and rugs. Check for irreparable damage. If something is in poor condition, throw it away.

Dry Everything Well

From the attic on down, everything needs to be as dry as possible. Run fans or heaters or open windows to get air circulating through the area. Once everything is completely dry, then restoration work for the roof leak begin.

Call SERVPRO

A roof leak can cause substantial damage in hard-to-reach areas. Call the experts to evaluate the safety of your building before you attempt any repairs yourself. It is important to have everything dry and disinfected to prevent future problems. A damaged roof can cause extensive issues for your property. Cleaning up properly after storm damage ensures that you have a safe environment.

At SERVPRO, we are available 24/7 so that when a disaster strikes, we have your back.