Recent Cleaning Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

5/14/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of West Sterling Heights today at  586-480-2400 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

We Are Your Carpet Cleaning Professionals

2/5/2020 (Permalink)

Need to refresh your carpets? We will have your carpets cleaned and fresh in no time!

Our Franchise Professionals will listen to your needs and use their experience to recommend the right care and cleaning solution for you and your budget.

SERVPRO of West Sterling Heights Franchise Professionals are trained and in the IICRC carpet cleaning techniques to help restore carpets by removing entrapped soils.

We use state of the art professional equipment to remove soils from deep within your carpet’s pile and backings.

Here are our carpet cleaning options:

Bonnet Cleaning:

  • Carpet is lightly sprayed with cleaning solution.
  • A rotary extractor with a “bonnet: pad is used to pull dirt from the carpet.
  • Cleans carpet with quick drying time.

Hot Water Extraction:

  • Deep restorative cleaning for light to moderate cleaning.
  • Truck-mount or portable extraction unit applies cleaning solution with hot water while vacuuming the carpet.
  • Helps promote longer carpet life.

Deluxe Precondition and Rinse:

  • Moderate to heavy soiling, pre-treat and rinse
  • Soil emulsifier sprayed on carpet, setting for 10 to 15 minutes.
  • Extraction unit removes soil and cleaning agent via a vacuuming carpet wand.
  • Restorative method of cleaning- excellent for water damaged carpets.

Showcase Premier Cleaning:

  • Moderate to heavy soil levels, the most thorough cleaning method.
  • Two step process
    • Shampooing the carpet
    • Rinse and extract entire carpet for deep cleaning
  • Most thorough cleaning method in the industry; cleans when other methods may not work.

For more information about carpet cleaning and care, contact SERVPRO of West Sterling Heights Counties at 586-480-2400!